Returns & Exchange

How do I know if an item is eligible for return?
Our products are special, so unfortunately, they aren’t eligible for return or exchange.

What if I receive a damaged, defective, or wrong product?
Oops! We’re all about quality, but if something slips through the cracks and you receive a damaged, defective, or wrong product (or if your order is incomplete), just let us know within 24 hours! Snap a picture and email it to furrfresh.in@gmail.com, and we’ll make it right—no hassle!